---
title: Go!Bus For Riders with Disabilities
description: Discover GO!BUS, The Rapid’s convenient door-to-door ADA paratransit service for seniors 65+ and individuals with disabilities who cannot use regular-route buses
---
[](https://www.ridetherapid.org/)
- [Schedules & Maps](https://www.ridetherapid.org/schedules-maps)
- [Alerts & Detours](https://www.ridetherapid.org/schedules-maps/alerts-detours)
- [Peak Period Service](https://www.ridetherapid.org/schedules-maps/peak-period-service)
- [Holiday Service](https://www.ridetherapid.org/schedules-maps/holiday-service)
- [Transit App](https://www.ridetherapid.org/schedules-maps/transit-app)
- [Route Silver Line](https://www.ridetherapid.org/ride/routes/sl)
- [Route Madison](https://www.ridetherapid.org/ride/routes/1)
- [Route Kalamazoo](https://www.ridetherapid.org/ride/routes/2)
- [Route Wyoming/Rivertown](https://www.ridetherapid.org/ride/routes/3)
- [Route Eastern](https://www.ridetherapid.org/ride/routes/4)
- [Route Wealthy](https://www.ridetherapid.org/ride/routes/5)
- [Route Eastown](https://www.ridetherapid.org/ride/routes/6)
- [Route West Leonard](https://www.ridetherapid.org/ride/routes/7)
- [Route Prairie](https://www.ridetherapid.org/ride/routes/8)
- [Route Alpine](https://www.ridetherapid.org/ride/routes/9)
- [Route Clyde Park](https://www.ridetherapid.org/ride/routes/10)
- [Route Plainfield](https://www.ridetherapid.org/ride/routes/11)
- [Route Westside](https://www.ridetherapid.org/ride/routes/12)
- [Route Michigan/Fuller](https://www.ridetherapid.org/ride/routes/13)
- [Route Fulton](https://www.ridetherapid.org/ride/routes/14)
- [Route East Leonard](https://www.ridetherapid.org/ride/routes/15)
- [Route Burton](https://www.ridetherapid.org/ride/routes/24)
- [Route Airport Industrial](https://www.ridetherapid.org/ride/routes/27)
- [Route 28th Street](https://www.ridetherapid.org/ride/routes/28)
- [Route Walker Industrial](https://www.ridetherapid.org/ride/routes/33)
- [Route GVSU North Campus](https://www.ridetherapid.org/ride/routes/37)
- [Route 44th Street](https://www.ridetherapid.org/ride/routes/44)
- [Route Laker Line](https://www.ridetherapid.org/ride/routes/ll)
- [Route GVSU South Campus](https://www.ridetherapid.org/ride/routes/48)
- [Route GRCC](https://www.ridetherapid.org/ride/routes/60)
- [Route Combined 37/48](https://www.ridetherapid.org/ride/routes/85)
- [Fares](https://www.ridetherapid.org/tickets-fares)
- [Purchase Online](https://www.ridetherapid.org/tickets-fares/purchase-online)
- [Reduced Fares](https://www.ridetherapid.org/tickets-fares/reduced-fares)
- [Wave E-Fare](https://www.ridetherapid.org/tickets-fares/wave-e-fare)
- [Terms of Service](https://www.ridetherapid.org/tickets-fares/terms-of-service)
- [Ticket & Pass Ordering](https://www.ridetherapid.org/tickets-fares/ticket-orders)
- [Youth Wave Card](https://www.ridetherapid.org/tickets-fares/Youth)
### Buy the Wave Card Online
[](https://wave.ridetherapid.org/)
### Buy Go!Bus Tickets Online
- [ $35.00 GO!Bus ADA-Eligible Passenger Tickets (book of 10)](https://www.ridetherapid.org/tickets-fares/purchase-online?ticket=20)
- [ $32.00 GO!Bus Eligible Non-Disabled Senior Citizen Tickets (book of 4)](https://www.ridetherapid.org/tickets-fares/purchase-online?ticket=25)
### Buy PASS Tickets Online
- [ $35.00 PASS tickets (book of 10) - For Passenger Adaptive Suburban Service (PASS) is a suburban feeder shuttle that transports passengers from their curb to The Rapid fixed-route system.](https://www.ridetherapid.org/tickets-fares/purchase-online?ticket=30)
- [Rider Resources](https://www.ridetherapid.org/howtoride)
### [How to Ride The Rapid](https://www.ridetherapid.org/howtoride/how-to-ride)
Here's everything you need to know to ride as if you've been doing it all your life.
### [Silver Line](https://www.ridetherapid.org/howtoride/silver-line)
A bus rapid transit (BRT) system, connecting Grand Rapids, Kentwood, and Wyoming, mainly serving the Division Avenue corridor.
### [Laker Line](https://www.ridetherapid.org/howtoride/laker-line)
A bus rapid transit (BRT) system, connecting commuters east and west via Lake Michigan Drive (M45).
### [College Bound](https://www.ridetherapid.org/howtoride/collegeinformation)
The Rapid offers service to area colleges and universities.
### [Bicycles on The Rapid](https://www.ridetherapid.org/howtoride/bicycles-on-the-rapid)
Take the bus and your bike too!
### [Rider Tools](https://www.ridetherapid.org/howtoride/rider-tools)
The Rapid offers a variety of digital resources to make riding with us simpler, friendlier, and smarter than ever before.
### [Travel Training](https://www.ridetherapid.org/howtoride/travel-training)
The Rapid offers programs designed to help those who need some extra assistance in using the bus.
### [System Safety & Security](https://www.ridetherapid.org/howtoride/securityinfo)
Make your ride as safe and secure as it can possibly be.
### [Rules of Conduct](https://www.ridetherapid.org/howtoride/rules-of-conduct)
Learn the rules of The Rapid.
### [Lost & Found](https://www.ridetherapid.org/howtoride/lost-found)
Learn what to do if you lose something on The Rapid.
- [Services](https://www.ridetherapid.org/additional-services)
### [GO!Bus](https://www.ridetherapid.org/additional-services/go-bus)
Door-to-door mobility for seniors and persons with disabilities.
### [PASS](https://www.ridetherapid.org/additional-services/pass)
Call PASS to connect to The Rapid buses, and your destination.
### [Rapid Connect](https://www.ridetherapid.org/rapidconnect)
Book rides that connect to our regular bus system in real-time via mobile app.
***Rapid Connect service will conclude on December 27, 2024.***
### [RideLink](https://www.ridetherapid.org/additional-services/ridelink)
Special transportation for those aged 60 or older.
### [West Michigan Rides](https://www.ridetherapid.org/additional-services/car-bike-vanpooling)
Even if you don't ride the bus, The Rapid can help you set up a car, bike, or carpool to get you there.
### [Airport Transportation](https://www.ridetherapid.org/ride/routes/27)
Getting to and from the Gerald R. Ford International Airport is a breeze when you ride The Rapid.
### [DASH](https://www.ridetherapid.org/additional-services/DASH)
Free DASH routes connect key downtown destinations and parking lots.
### Other Transit Services
- [Indian Trails Scheduled Service](https://www.indiantrails.com/maps-and-schedules)
- [Amtrak Train - Grand Rapids Station](http://www.amtrak.com/servlet/ContentServer?pagename=am/am2Station/Station_Page&code=GRR)
- [About/Contact Us](https://www.ridetherapid.org/about-the-rapid)
- [Contact Us](https://www.ridetherapid.org/about-the-rapid/contact-us)
- [Careers](https://www.ridetherapid.org//jobs-at-the-rapid)
- [Latest News](https://www.ridetherapid.org/about-the-rapid/latest-news)
- [Board of Directors](https://www.ridetherapid.org/about-the-rapid/board-of-directors)
- [Mission & Vision](https://www.ridetherapid.org/about-the-rapid/mission-vision)
- [Diversity](https://www.ridetherapid.org/about-the-rapid/mission-vision/diversity)
- [Title VI](https://www.ridetherapid.org/about-the-rapid/title-vi)
- [Title VII](https://www.ridetherapid.org/about-the-rapid/title-vii)
- [Performance](https://www.ridetherapid.org/about-the-rapid/performance)
- [Service Provided](https://www.ridetherapid.org/about-the-rapid/performance/service-provided)
- [State of Good Repair](https://www.ridetherapid.org/about-the-rapid/performance/state-of-good-repair)
- [Rides](https://www.ridetherapid.org/about-the-rapid/performance/rides)
- [Service Efficiency](https://www.ridetherapid.org/about-the-rapid/performance/service-efficiency)
- [Cost Effectiveness](https://www.ridetherapid.org/about-the-rapid/performance/cost-effectiveness)
- [Service Effectiveness](https://www.ridetherapid.org/about-the-rapid/performance/service-effectiveness)
- [Customer Service & Safety](https://www.ridetherapid.org/about-the-rapid/performance/customer-service-safety)
- [ADA](https://www.ridetherapid.org/about-the-rapid/americans-with-disabilities-act)
- [Reports & Publications](https://www.ridetherapid.org/about-the-rapid/reports-publications)
- [Public Art at Rapid Central Station](https://www.ridetherapid.org/about-the-rapid/reports-publications/public-art-at-rapid-central-station)
- [Careers](https://www.ridetherapid.org/jobs-at-the-rapid)
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1. [The Rapid](https://support.ridetherapid.org/knowledgebase?hsLang=en)
2. [Service](https://support.ridetherapid.org/knowledgebase/service?hsLang=en)
3. [For Seniors and Riders With Disabilities](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#for-seniors-and-riders-with-disabilities)
# Go!Bus For Riders with Disabilities
## The Rapid offers GO!BUS — a door-to-door, ADA paratransit service for those with disabilities and seniors age 65+ who cannot ride a regular-route bus.
**GO!Bus** is a shared ride, advanced reservation, ADA paratransit service intended to provide a comparable level of transportation to a Rapid fixed-route bus. GO!Bus riders share trips if they are generally traveling in the same direction at the same time. Trips are scheduled without regard to the purpose of the trip.
The Americans with Disabilities Act (ADA) requires transit agencies to provide service comparable to fixed-route service for individuals whose disabilities prevent them from accessing a fixed-route bus.
The ADA states that The Rapid’s regular bus service should be the primary means of public transportation for everyone, including people with disabilities. Under the ADA, GO!Bus serves as a safety net for only those persons who do not have the functional capability to ride The Rapid’s regular buses.
The Rapid also provides GO!Bus service to non-disabled seniors (NDS) aged 65 and older.
### How do I become eligible to use GO!Bus?
- **To be able to use the service** **due to disability,** an [ADA application](https://www.ridetherapid.org/additional-services/go-bus/how-to-apply) must be completed. For those who have been approved, the GO!Bus provides service in the same area and on the same days and times as The Rapid fixed-route buses. GO!Bus is also available to companions of qualified riders, personal care attendants (PCAs) and service animals. To ensure there is a seat available for companions, be sure to notify GO!Bus that you will have someone accompanying you when you make your reservation.
- **To be able to use the service due to age (65 or older)**, the individual must complete a “Proof of Age” application. ***This application can be obtained by contacting the office at 616-456-6141.***
**View and/or print the [GO!Bus Rider's Guide](https://www.ridetherapid.org/assets/files/ip/gobus_guide_2024.pdf)**
**Learn more about the performance of this service by viewing the [GO!Bus Report Cards](https://www.ridetherapid.org/additional-services/go-bus/gobus-report-card)**
### Contact GO!Bus:
GO!Bus can be contacted at 616-456-6141.
### Do you have feedback to share about GO!Bus?
[Visit GO!Bus Feedback](https://www.ridetherapid.org/additional-services/go-bus/feedback) to fill out a contact form.
- [General](https://support.ridetherapid.org/knowledgebase/general?hsLang=en)
- [Service](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#main-content)
- [For Seniors and Riders With Disabilities](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#for-seniors-and-riders-with-disabilities)
- [Alerts, Maps & Schedules](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#alerts-maps-schedules)
- [DASH](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#dash)
- [Colleges & Universities](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#colleges-universities)
- [Additional Services](https://support.ridetherapid.org/knowledgebase/service?hsLang=en#additional-services)
- [Forms of Payment](https://support.ridetherapid.org/knowledgebase/forms-of-payment?hsLang=en#main-content)
- [Paper Passes](https://support.ridetherapid.org/knowledgebase/forms-of-payment?hsLang=en#paper-passes)
- [Wave Cards](https://support.ridetherapid.org/knowledgebase/forms-of-payment?hsLang=en#wave-cards)
- [Fares](https://support.ridetherapid.org/knowledgebase/forms-of-payment?hsLang=en#fares)
- [Eligibility](https://support.ridetherapid.org/knowledgebase/eligibility?hsLang=en)
- [Rules](https://support.ridetherapid.org/knowledgebase/rules?hsLang=en)
[](https://support.ridetherapid.org/?hsLang=en)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, The Rapid
- [ *Facebook*](https://www.facebook.com/therapid)
- [ *Twitter*](https://twitter.com/TheRapid)
- [ *YouTube*](https://www.youtube.com/user/RapidGR)
- [ *Instagram*](https://instagram.com/ridetherapid/)
### Rapid Routes & Maps
- [Route Silver Line](https://www.ridetherapid.org/ride/routes/sl)
- [Route Madison](https://www.ridetherapid.org/ride/routes/1)
- [Route Kalamazoo](https://www.ridetherapid.org/ride/routes/2)
- [Route Wyoming/Rivertown](https://www.ridetherapid.org/ride/routes/3)
- [Route Eastern](https://www.ridetherapid.org/ride/routes/4)
- [Route Wealthy](https://www.ridetherapid.org/ride/routes/5)
- [Route Eastown](https://www.ridetherapid.org/ride/routes/6)
- [Route West Leonard](https://www.ridetherapid.org/ride/routes/7)
- [Route Prairie](https://www.ridetherapid.org/ride/routes/8)
- [Route Alpine](https://www.ridetherapid.org/ride/routes/9)
- [Route Clyde Park](https://www.ridetherapid.org/ride/routes/10)
- [Route Plainfield](https://www.ridetherapid.org/ride/routes/11)
- [Route Westside](https://www.ridetherapid.org/ride/routes/12)
- [Route Michigan/Fuller](https://www.ridetherapid.org/ride/routes/13)
- [Route Fulton](https://www.ridetherapid.org/ride/routes/14)
- [Route East Leonard](https://www.ridetherapid.org/ride/routes/15)
- [Route Burton](https://www.ridetherapid.org/ride/routes/24)
- [Route Airport Industrial](https://www.ridetherapid.org/ride/routes/27)
- [Route 28th Street](https://www.ridetherapid.org/ride/routes/28)
- [Route Walker Industrial](https://www.ridetherapid.org/ride/routes/33)
- [Route GVSU North Campus](https://www.ridetherapid.org/ride/routes/37)
- [Route 44th Street](https://www.ridetherapid.org/ride/routes/44)
- [Route Laker Line](https://www.ridetherapid.org/ride/routes/ll)
- [Route GVSU South Campus](https://www.ridetherapid.org/ride/routes/48)
- [Route GRCC](https://www.ridetherapid.org/ride/routes/60)
- [Route Combined 37/48](https://www.ridetherapid.org/ride/routes/85)
### How to Ride
Is fear of the unknown keeping you from riding The Rapid? Here's everything you need to know to ride as if you've been doing it all your life. [Get started ](https://www.ridetherapid.org/howtoride/how-to-ride)
### Rider Tools
Plan your trip, find nearby stops, and more. [Learn how ](https://www.ridetherapid.org/ride/connect/)
### Other Services
- [GO!Bus](https://www.ridetherapid.org/additional-services/go-bus)
- [PASS](https://www.ridetherapid.org/additional-services/pass)
- [Airport Transportation](https://www.ridetherapid.org/ride/routes/27)
- [Indian Trails](https://www.indiantrails.com/maps-and-schedules)
- [Using Amtrak](http://www.amtrak.com/servlet/ContentServer?pagename=am/am2Station/Station_Page&code=GRR)
- [DASH](https://www.grandrapidsmi.gov/Residents/Parking-and-Mobility/DASH-the-Downtown-Area-Shuttle)
- [Carpooling & Vanpooling](https://www.ridetherapid.org/additional-services/car-bike-vanpooling)
### Contact Us
[Contact The Rapid](https://www.ridetherapid.org/about-the-rapid/contact-us)
### Email Alerts
Get rider alerts as text messages or emails. [Learn more or sign up ](https://www.ridetherapid.org/email-alerts)
### Email Newsletter
Sign up to receive The Rapid Monthly Update. [Sign up](https://confirmsubscription.com/h/i/047A18CA7C7D6F84)
### [Freedom of Information](https://www.ridetherapid.org/foia)
The Rapid is committed to transparency. Find out how to get answers to your questions by reviewing our [FOIA procedures](https://www.ridetherapid.org/foia).